- International freight compensation situation
Yuete Electronic Technology (Beijing) Co., Ltd.’s procurement platform exempts basic international shipping fees for the import of integrated circuit (IC) materials
When overweight occurs due to the large quantity, large volume, or heavy weight of some models (such as fans, cables, modules, etc.) purchased, customers need to pay the excess shipping cost difference. When overweight occurs, our customer service personnel will contact you and remind you to pay the shipping fee.
- Customs duties, commodity inspection, and 3C fees
According to national customs regulations, imported duty-free non integrated circuit components (such as relays, bandpass filters, attenuators, various modules, cables, etc.) related to integrated circuits (ICs) may require an additional 3% to 12% of customs inspection and 3C certification fees for tariff switches, fuses, gas discharge tubes, etc. If the order you submit includes models that require customs duties or other customs clearance fees, Our customer service personnel will notify you as soon as possible and inform you of the matters related to the replenishment.
- Regarding prohibited models
Yuete Electronic Technology (Beijing) Co., Ltd. strictly adheres to the relevant export restrictions of overseas suppliers, and does not place orders for models that involve export restrictions/embargoes. The specific situation depends on the supplier’s shipment situation. Sometimes, it may occur that the goods are temporarily informed before shipment that they are within the scope of export restrictions/embargoes and require cancellation and refund. Yuete Electronic Technology (Beijing) Co., Ltd. shall not be liable for any losses arising from this. We deeply apologize for any inconvenience caused to you and kindly ask for your understanding.
- Order review mechanism
Due to possible customs duties, embargoes, and other issues with the goods, Yuete Electronic Technology (Beijing) Co., Ltd. has established an order review mechanism. After the user successfully submits the order, the customer service personnel of Yuete Electronic Technology (Beijing) Co., Ltd. need to confirm the order and make payment once there are no issues. The specific status of order review can be viewed by logging into the member center or contacting customer service online for details.
- Delay in updating model data
All data on the website of Yuete Electronic Technology (Beijing) Co., Ltd., except for self operated products, are sourced from corresponding suppliers, ensuring real-time updates. However, due to reasons such as the global openness of supplier inventory data or the delayed update of supplier website data, there may be some errors in the spot price and inventory information you see during procurement. After successfully placing the order, if the order status is updated to “Confirmed Order”, please make payment as soon as possible to avoid changes in price and inventory quantity. If there are any questions, our customer service personnel will contact you as soon as possible.
(Reminder: After submitting the order, please ensure that the order status is indeed updated to “Confirmed Order” before making payment to avoid other issues caused by unconfirmed payment.)