Q1: Why register as a member of Yuete Electronic Technology (Beijing) Co., Ltd?
Only registered users can purchase from the homepage of Yuete Electronic Technology (Beijing) Co., Ltd. and enjoy various discounted price packages and point gifts;
Only registered users can log in to the “Member Center” and use the rich membership functions provided by Yuete Electronic Technology (Beijing) Co., Ltd. to manage their personal information;
Only registered users can obtain our promotional gifts or cash vouchers.
Q2: How to order products from Yuete Electronic Technology (Beijing) Co., Ltd?
You can first browse our website homepage to search for the desired product model. If you are satisfied with the product, you can directly add it to the shopping cart, and then place an order for payment.
Q3: Can I only purchase all the component models I need on the website?
At present, all the products in stock that can be found on the website of Yuete Electronic Technology (Beijing) Co., Ltd. can be purchased directly, and the basic guarantee is to ship on the same day or the next day; If the stock is temporarily sold out, we can help you place an order for free. Assuming we don’t have the product you need in our store, we can even help you purchase it on a commission basis.
Q4: What if I forget my password?
When you forget your password, please log in to the registration page and click “Forgot Password”. The system will automatically inform you of your password via email. You can log in to the “Member Center” to change your password to ensure your interests.
Q5: Can contracts be provided for orders from Yuete Electronic Technology (Beijing) Co., Ltd?
Yes. After the customer submits an order on the website of Yuete Electronic Technology (Beijing) Co., Ltd., the customer can print the sales contract PDF file on the website. This contract is a contractual contract for both parties’ orders and has legal effect.
Q6: How to track the orders and shipments of Yuete Electronic Technology (Beijing) Co., Ltd?
After the customer submits the order online, Yuete Electronic Technology (Beijing) Co., Ltd. will promptly notify the customer of the status of the order through SMS. On the second day after the order is placed, customers can view the real-time transportation status of the order in “My Orders”. Customers can also check the domestic express waybill number in “My Orders” to keep track of the order status in real-time. If you have any questions about the delivery time of the order, you can contact the Xincheng customer service hotline at 0755 82797493 or inquire through online customer service.
Q7: How to issue an invoice for Yuete Electronic Technology (Beijing) Co., Ltd?
Yuete Electronic Technology (Beijing) Co., Ltd. can issue value-added tax invoices for all orders (with a cumulative amount of over 3000 yuan), and all products are subject to formal tax payment in accordance with national requirements.
Q8: Does Yuete Electronic Technology (Beijing) Co., Ltd. accept telephone inquiries?
Yes. Customers can call the customer service hotline at 0755 82797493 if they have any needs, and we will conduct manual inquiries for you. However, as online orders involve personal information, we recommend that customers place specific orders and complete them online.
Q9: If there are quality issues with the goods, how should we return or exchange them?
Yuete Electronic Technology (Beijing) Co., Ltd. only provides genuine products through transparent channels, with 100% quality assurance. When customers have questions about the quality of the products they receive, please call the customer service hotline at 0755 82797493 as soon as possible. We will quickly contact and communicate with the supplier, and arrange for the return and exchange of goods according to the supplier’s quality issue handling process. For complaints and return requests related to product quality issues, please submit them within 15 days of receiving the goods.
Q10: What is the specific procedure for order delivery?
After receiving your payment, we will arrange the order for you; After the order is successfully placed, your order status will be changed to ‘Waiting for Shipment’. After receiving the goods, Yuete Electronic Technology (Beijing) Co., Ltd. will arrange the shipment for you as soon as possible, and your order status will be changed to “Waiting for Receipt”. To ensure that the product is delivered to you in a timely and accurate manner, please provide detailed recipient information and contact information when placing an order.